Authentic Communication and Subjective Well-Being

The Case of a Nonprofit Public Service Organization

Authored by: Antonio Ariza-Montes , Antonio L. Leal-Rodríguez , Horacio Molina-Sánchez , Jesús Ramírez-Sobrino

The Routledge Handbook of Positive Communication

Print publication date:  December  2018
Online publication date:  January  2019

Print ISBN: 9781138633278
eBook ISBN: 9781315207759
Adobe ISBN:


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The employees’ subjective well-being has turned into a stimulating issue both for academics and practitioners, since several studies reveal that those employees with higher level of subjective well-being tend to be more productive. Moreover, the role exerted by the employees’ authentic communication on individuals’ well-being remains unclear. And all this despite the fact that several scholars have recently argued that authenticity stands as a key factor while enhancing communication knowledge-sharing, which may lead to the improvement of the working environment and might lead the firm to obtain superior performance. However, this topic has been scarcely examined within nonprofit public service organizations. Hence, this study aims to cover the research gap that exists as for the relationship between authenticity and subjective well-being within the scarcely researched context of employees belonging to a public service organization. To this aim, we focus on a large international organization with a strong presence in the south of Spain and the Canary Islands and we employ survey data collected from a sample of employees (n = 747) to carry out our empirical analysis.

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