(Re)framing cultural intelligence in organizations

Migration, negotiation, and meaning-making of female migrants from North East India

Authored by: Debalina Dutta

The Routledge Companion to Migration, Communication, and Politics

Print publication date:  December  2018
Online publication date:  December  2018

Print ISBN: 9781138058149
eBook ISBN: 9781315164472
Adobe ISBN:


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This chapter interrogates the framework of cultural intelligence by examining the practices of organizational adjustment and barriers faced by minorities. Shifting away from the dominant binaries of inclusion and adjustment by individuals, the role of organizational practices and cultural access is questioned. By qualitatively interviewing 20 women who belong to the North Eastern region of India and are employed in professional organizations, the chapter articulates new logics of adjustment in the cultural spaces of organizations by organizational entrants. The findings expand the scope of existing theses on the cultural intelligence framework and examine the challenges of melding and understanding the cultural scripts of organizations by those perceived as “outsiders.” Finally, the theoretical and practical implications of the study are discussed.

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