A systematic review of the tourism experience research from 2009 to 2018

Authored by: Drita Kruja , Elvisa Drishti

The Routledge Handbook of Tourism Experience Management and Marketing

Print publication date:  May  2020
Online publication date:  May  2020

Print ISBN: 9780367196783
eBook ISBN: 9780429203916
Adobe ISBN:


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The aim of this chapter is to critically assess the existing body of research on tourism experience through the systematic review techniques. Since this is a relatively new and recent research topic in tourism research literatures, this investigation of secondary nature generates a structured scheme of the main research questions, context, data collection, analysis methods, and main findings of the papers published in major tourism and hospitality journals within the 2009–2018 time horizon. This chapter will provide a reference guide in relation to the main aspects of the published studies in this research field. To practitioners and tourism experience groups of interest, this systematic review will provide a comprehensive outlook of main causes and consequences and theoretical frameworks under which tourism experience has been investigated.

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