To communicate is human; to chat is female

The feminization of US media work

Authored by: Vicki Mayer

The Routledge Companion to Media and Gender

Print publication date:  December  2013
Online publication date:  December  2013

Print ISBN: 9780415527699
eBook ISBN: 9780203066911
Adobe ISBN: 9781135076955

10.4324/9780203066911.ch4

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Abstract

[T]he telephone girl solved the vexing problem of making the wonderful invention practical and successful. It was she who was cleverly represented as bringing order out of chaos; her deft fingers, her sweet voice and courteous tones transforming the pandemonium of the early operating to the orderly quiet of the modern Exchange.

(Dewhurst 1913: 9)

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