Understanding Human Behavior

Authored by: Herman Koren , Alma Mary Anderson

Management and Supervisory Practices for Environmental Professionals

Print publication date:  February  2021
Online publication date:  February  2021

Print ISBN: 9780367647025
eBook ISBN: 9781003130529
Adobe ISBN:

10.1201/9781003130529-6

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Abstract

When you have successfully completed this lesson, you should

Understand that we as individuals as well as our employees and supervisors act and react in a variety of ways for many different reasons.

Recognize some of the factors which control our behavior.

Recognize the need for good human relations and some of the techniques which are used to achieve good human relations.

Understand the process of group dynamics and how best to work within the group.

Recognize the role of trust and confidence in the working environment and how to achieve this with our employees.

Understand things which cause people to be motivated and how best to motivate them in a manner which is healthy for the individual as well as the organization.

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